FAQ

• What is an Edition Box?
  Aside from our monthly surprise boxes, we also offer limited Edition Boxes throughout the year. We often offer special one-off boxes based on seasonality. In the past years, we have successfully launched a Cold Box full of fresh goodies. We also haven't forgotten about Christmas, as we offer XXL Advent Calendars with exciting products to match the theme of the festivities!
• Is an Edition Box linked to a subscription?
  No. An Edition Box like the Cold Box or Advent Calendar are not linked to a monthly subscription. As an existing DegustaBox customer, as well as a new customer you can order an Edition Box without having to expect further charges for other boxes.
• What is an Advent Calendar?
  Add delight to every day in the countdown to Christmas. Discover the Degusta Box Limited-Edition Advent calendar: 24 innovative food and drink products for 24 days of festive foodie fun. Perfect for enjoying at home with your loved ones or as a present for someone special. We’ve planned every day to provide a different delicious surprise! You’ll discover savings too, and spend less than the price of the individual products. The Degusta Box Limited-Edition Advent calendar is only available while stocks last. Make your Christmas more magical today!
• When do you deliver the Advent Calendar?
  The Advent Calendar is expected to be delivered within the month of November, right before December starts. Due to its past success, we cannot guarantee a specific time window up front. However, when your Advent Calendar has left the warehouse in November, you will receive a tracking link in order to follow your Advent Calendar up close.
• Which are the common Advent Calendar enquiries?
  >> Change Advent Calendar details:
  You are able to change your details in your online account under My Account - Personal Details and Address. Please take into account that last minutes changes are not possible, as we work with tight deadlines in order to ensure a smooth delivery. You could contact the courier directly in order to be considered for last minute changes. At this stage, we can only send boxes to one address and not to multiple addresses.
  >> Follow your Advent Calendar journey:
  In your confirmation email, as well as in your online account, you will find indicative dates of when your Advent Calendar will be delivered. Once your Advent Calendar has left the warehouse, you will receive a tracking link with precise delivery information provided by the courier.